Outpatients
We treat more than 28,000 outpatients each year and run a variety of outpatient clinics to provide ongoing care and treatment for patients. Outpatient clinics operate to provide healthcare to patients who require an treatment, but do not need to stay in hospital.
Outpatients can download the hospital map (PDF) to find out where clinics are located.
Visit Services to view all the specialties available at Armadale Health Service and ‘how to refer’ to us.
To be seen at Armadale Health Service Outpatient Clinics, all patients need a referral from your GP, specialist or community health care provider. The referral provides written information including your details, history and information on what consultation or care you need. Patients may also be seen for continuing care after being discharged from hospital.
All referrals are reviewed by the speciality Doctors and assigned a priority based on the information provided, which indicates when appointments are made.
For information on your referral status you can check see accepted referrals and priority category assigned using the Manage My Care APP (external site). It may take up to a week after the referral has been sent to appear in the APP.
Antenatal Midwife Clinic – 9391 2901
Cardiology - 9391 1159
Community Rehabilitation – 9391 2250
Continence – 9391 2665
Day Hospice (Kalamunda) - 9391 2439
Diabetes – 9391 1111
Dialysis – 9391 2439
Dietetics - 9391 2665
ED Trauma Clinic – 9391 1103
Gastroenterology - 9391 1118
General Medicine – 9391 1118
General Surgery – 9391 1094
Gynaecology - 9391 2906/ 9391 1150
Infectious Medicine - 9391 1118
Maternity Assessment Unit – 9391 2981
Mental Health Mead Centre – 9391 2400
Mental Health Eudoria Street Centre – 9398 6600
Midwifery Group Practice – contact your midwife
Obstetric Drs - 9391 2906/ 9391 1150
Obstetric Midwife Clinic – 9391 2901
Occupational Therapy - 9391 2665
Orthopaedics – 9391 2949
Paediatrics – 9391 1115
Palliative Care (Kalamunda) - 9391 2439
Physiotherapy – 9391 2281
Podiatry - 9391 2665
Pre-Admission - 9391 2187
Rehabilitation – 9391 2250
Rehab in the Home – 9391 2727
Rheumatology – 9391 1159
Social Work - 9391 2665
Speech Therapy - 9391 2665
Urology – 9391 1117
Armadale area community health services, and some private clinics are also operated within the hospital site:
Child Community Health – 9391 2220
Dental Clinic– 9391 2444
GP After Hours – 9391 2285
GP Obstetrics – 9391 2285
Hearts West - 9391 1234
Perth Radiology Clinic – 1300 567 046
WA Eye Specialists - 9313 6688
Manage My Care App
Manage My Care APP (external site) gives you and those you care for access to outpatient appointment and referral information than ever before.
Key features:
- Easily see your outpatient appointments and referrals 24/7.
- Update your contact details (e.g. address, next of kin and phone numbers).
- Contact numbers to o reschedule, confirm or cancel upcoming outpatient appointments for select specialties.
- Access information about your appointment.
Manage My Care can be downloaded as a free app from the Apple Store or Google Play, or by visiting HealthyWA (external site).
Listed next of kin and/or preferred contact are also able to view and manage your outpatient appointments through Manage My Care if you give them permission to do so.
Making an appointment
Outpatient appointments are made after a referral from your General Practitioner (GP) , Emergency Department or Hospital Ward is accepted by the Outpatient Specialist. Outpatient appointment information is then posted to patients.
Most outpatients receive a letter in the mail detailing their appointment approximately a month before the appointment. If the appointment has changed or is scheduled in a shorter time frame, you may receive a phone call or text message from us.
For information about your appointment you can use Manage My Care APP (external site) at any time.
Additional information is available for health professionals seeking more information about outpatient referrals at Armadale Health Service.
Changing appointments – Cancel or Reschedule
For information about your appointment you can use Manage My Care APP (external site) at any time.
Appointments are precious so please let us know if you will not be available. This ensures care is available to all in a more timely manner.
To reschedule or cancel an appointment, please contact the clinic as soon as possible. All clinic details can be found on the Outpatient Clinic Directory.
For all other general enquiries please call Armadale Health Service on 9391 2000.
If you have a life-threatening medical condition, call 000 and request an ambulance. If your clinical condition changes while you are waiting for an appointment at Armadale Health Service, contact your GP to provide the hospital with additional information or escalate your care.
Changing contact details
If any of your contact details have changed (address, telephone number), advise clinic staff. It is important to keep your contact details up to date as most appointment notifications will be sent in the mail or you may receive a phone call or text message to your mobile telephone.
Also keep your General Practitioner (GP) details up to date by advising clerical staff.
No longer require care
If you no longer require care of have been treated elsewhere please let us know so that we can close your referral
Telehealth video or phone appointments are beneficial for patients who are looking to save time, travel and costs. Use this checklist to see if a phone or video appointment is suitable for you. Please discuss with your health professional if you would like to have a Digital/Telehealth appointment.
Video Call allows you to access your healthcare provider at Armadale Health Service using a computer, smart phone or tablet device on the internet. The quality of the review is the same as visiting the clinic in person. Avaya Workplace is used to facilitate group consultations.
What to bring
If you have an outpatient appointment, whether in person or virtual, make sure you bring or have ready the following:
- Your appointment letter or access to the appointment information within the Manage My Care app
- Medicare card
- healthcare card, pension card, safety net record
- a list of current medications (including creams, eye drops and over the counter medications)
- copies of any private tests that have been undertaken regarding your illness, including X-rays.
Always keep your contact and General Practitioner (GP) details up to date by advising the clerical staff.
Please be aware that wait times for outpatient appointments can vary due to emergencies and urgent care. We do our best to see you on time or as soon as possible.
Questions to ask at your medical appointment
To help you make the right decisions about your health care, there are a number of useful questions (PDF 530KB) to ask at your medical appointment. These questions guide you on what to ask your doctor to ensure you get the care that is right for you.
- Do I really need this test, treatment or procedure?
- What are the risks?
- Are there simpler safer options?
- What happens if I don’t do anything?
- What are the costs?
More information is available on the Choosing Wisely webpage.
Who can attend – Carers and families
Patients are welcome to bring one carer or family member with them to their appointment. If they would normally attend your appointments, we would encourage you to ask them to be with you for telephone or telehealth appointments.
At the current time we ask that you do not bring anyone to a face to face appointment to support safe physical distancing.
If you would like a carer or family member to be able to speak with us on your behalf, please ensure that their details are listed as next of kin and/or preferred contact. This can be updated by speaking to clerical staff at your appointment.
Listed next of kin and/or preferred contact are also able to view and manage your outpatient appointments through Manage My Care if you give them permission to do so.
There are a number of transportation options available when visiting Armadale Health Service, including public transport and free parking options. Visit the Transport page for more information.